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Technical Support – Windows, VMware, Microsoft

Job Title: Technical Support – Windows, VMware, Microsoft
Contract Type: Contract
Location: Stevenage
Industry:
Salary: £20.00 Per Hour – Umbrella - INSIDE IR35
Start Date: April 2018
Reference: JD/C/17475
Contact Name: Jackie Dean
Contact Email: jackie.dean@gsatechsource.com
Job Published: March 16, 2018 11:34

Job Description

Technical Support Engineer, Infrastructure, Windows, VMware, Microsoft, Windows Server, Active Directory, Exchange, VMware Hypervisor, VMware Virtual Desktop Infrastructure, Cisco and HP switching and routing, HP and Dell Server Hardware, HP and Dell Client Hardware, Mitel Telecommunication systems, Veeam Backup

Technical Support Engineer’s required to support and maintain our client’s core ICT Infrastructure; the data centre and associated networks that support both their sites.

Covering technical support on a rota basis at all sites.
Attend and support occasional evening meeting.
The post holder will be required to participate in the Technology services out of hours standby and call out scheme to ensure that the out of hours service is covered.
Willingness to work occasionally outside of normal business hours.

Knowledge of some of the following:

Demonstrable experience of providing 1st and 2nd line technical support and successfully leading the delivery of small technical projects
Demonstrable experience of Infrastructure Fundamentals: IP Networks, Directory Services, IP addressing and name resolution, email/SMTP, Web/HTTP, SQL, OS deployment, Client and server virtualisation
Backup and Business Continuity
Firewalls and Information Security
Telecommunications and Voice Over IP
ITIL
Third party software
Experience of supporting customers using technology in a business environment
Experience of working in a local government environment with Public Sector / Local Gov’t specific applications
Knowledge of and an ability to use with most of the following products:
Microsoft Windows client operating systems
Microsoft Windows server operating systems
Microsoft Active Directory
Microsoft Exchange E-mail systems
VMware Hypervisor
VMware Virtual Desktop Infrastructure
Cisco and HP switching and routing
HP and Dell Server Hardware
HP and Dell Client Hardware
Mitel Telecommunication systems
Veeam Backup

Qualifications will ideally include:

Degree or equivalent level qualification or experience
ITIL Foundation
Cisco Certified Network Administrator
Microsoft Certified Professional or Systems Engineer
Qualification in one of the leading virtualisation technology providers
Qualification in one of the leading hardware supplier for example HP or Dell

This is a 3 – 6 month offer, reviewable after 3 months.

Please apply for an immediate response.

GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.