Systems Support Engineer (3rd Line)

Job Title: Systems Support Engineer (3rd Line)
Contract Type: Permanent
Location: Stoke-on-Trent
Salary: £32000 - £40000 per annum, Benefits: plus excellent benefits and training
Start Date: 2018-04-06
Reference: DG/17622
Contact Name: Debbie Gregory
Contact Email:
Job Published: April 06, 2018 15:19

Job Description

Systems Support Engineer (3rd Line)

If you are an experienced Systems Support Engineer (3rd Line) and enjoy a busy, project based support role then this is a fantastic opportunity to join a leading Global company within their field with significant plans for growth over the next 2 years !!!
To be successful in this 3rd Line Support role you will be proactively developing, maintaining and supporting a very diverse IT infrastructure as part of a highly technically skilled team !! You will need to enjoy a busy environment and real troubleshooting (not fire fighting !) The technical estate offers lots of opportunities to gain additional technical skills and the associated training and there is a lot of project work ahead.

As well as this, the IT team is a truly collaboratively one and they work hard in a very supportive and positive environment and due to the growth plans can offer real career development for those that wish !!

You will need to have a broad technical skill set with project experience and demonstrate a combination of the following:
  • Experience and understanding of Windows 2003 - 2012R2 Server core services and Active Directory management (including Group Policy, login scripts and roles)
  • VMWare, including maintenance and provisioning
  • Installation and supporting of Microsoft Exchange (2003 onwards) including Office 365
  • Excellent working knowledge of core networking services - e.g. TCP/IP, DNS, DHCP, RDP, SNMP, LDAP, Kerberos
  • Networking skills – e.g. switching, routing, VLANs, PoE, WLAN, MPLS
  • NAS / SAN storage infrastructures
  • Strong analytical and problem solving ability
  • IT related Degree and/or Microsoft certifications - MSCE, MCITP
  • Knowledge of Avaya or other telephony systems an advantage
  • And much more to be involved in/with .......
Full details available upon application.


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