Service Desk Analyst / 1st Line Support Analyst

Job Title: Service Desk Analyst / 1st Line Support Analyst
Contract Type: Permanent
Location: Stafford
Salary: £18000 - £22000 per annum, Benefits: Benefits
Start Date: 2016-09-06
Reference: DS/16446
Contact Name: Debbie Gregory
Contact Email:
Job Published: September 06, 2016 12:32

Job Description

Service Desk Analyst / 1st Line Support Analyst – 18 - 22K basic

This is a fantastic opportunity for a Service Desk Analyst / 1st Line Support Analyst to join an experienced Support team at an exciting team for this expanding global technology solutions company based in Stafford.

You will be remotely supporting external clients both by telephone and email, so strong communication skills are imperative in this role.

There is opportunity to expand your skills in to 2nd line support and to expand your technical skill set with on site and external training as required (MCSA, MCSE, CCNA, CCNP).

There is also the opportunity to be involved in implementations and project work as your skill set and experience develops.

Additional 'desirable' skills include:
  • Windows Server environments
  • Linux Server environments
  • Troubleshooting end user desktops
  • SQL / T-SQL
  • Understanding of networking principles
This is a fun, professional working environment and offer real and great opportunities to expand your skill set.

All employees are required to undergo security background screening.
Full details available upon request.




GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.