Service Desk Analyst (ITIL, Active Directory)

Job Title: Service Desk Analyst (ITIL, Active Directory)
Contract Type: Contract
Location: Norfolk
Salary: £11 - £13 per hour
Start Date: 15358LOB
Reference: LOB-15358
Contact Name: Lori Broadhurst
Contact Email:
Job Published: April 07, 2015 16:19

Job Description

Service Desk Analyst - ASAP Start - Norfolk - 3 month contract

I am currently recruiting for multiple Service Desk Analysts working for my client in Norfolk.

This is a 3 month contract position with potential of extension. The successful candidate will be working on a busy service desk supporting about 7000 users over multiple sites, dealing with IT issues through remote access in an ITIL environment and in accordance to their SLAs.

We are looking for candidates with previous
- IT Support or Service Desk experience
- Experience working in an ITIL environment
- Excellent customer service skills

For this role we are paying between £11 - £13.50 per hour through an umbrella or limited company. If this is an opportunity you would like to discuss further please send your CV to or contact me on 01543-622386

GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies.