MVS 1st Line Support - z9/z10, JCL
|Job Title:||MVS 1st Line Support - z9/z10, JCL|
|Location:||Newcastle upon Tyne|
|Salary:||£350 - £400 Ltd / Umbrella - OUTSIDE IR35|
|Start Date:||Feb 2017|
|Contact Name:||Jackie Dean|
|Job Published:||January 09, 2018 16:12|
MVS specific skills are for z9 and z10 technologies and experience including but not limited to JCL, JES2, Batch Schedulers such as OP-C, RACF, GDGs, ISPF, SDSF, DASD, catalogue management, HSM, VSAM, IMS, Tivoli Monitoring and general understanding of storage management classes.
• Hours: 28 Days Rota
• 5 Day Shifts – 7AM to 7PM
• 6 Days Off
• 4 Night Shifts 7PM to 7AM
• 4 Days Off
• 2 Day Shifts – 7Am to 7PM
• 1 Day Off
• 3 Night Shifts – 7PM to 7AM
• 3 Days Off
• The Rota will repeat
The responsibilities of the First Line Support Operations Analyst include, but are not limited to: • Analyses, assesses impact, documents and implements changes based on requests for change. • Understands IT Operations’ processes and how this supports the end user community • Prioritises and diagnoses incidents. Investigates causes of incidents and seeks resolution in conjunction with specialist support teams. Facilitates recovery, following resolution of incidents • Owns an issue until a new owner has been found or the problem has been mitigated and/or resolved • Initiates and monitors actions to investigate, analyses patterns and trends and resolves problems in systems, processes and services. Determines problem fixes and/or remedies. Assists with the implementation of agreed remedies and preventative measures • Takes inputs and establishes coherent frameworks that work • Uses database management system software and tools and knowledge of logical database schemata, to investigate problems and collect performance statistics and create reports • Carries out routine configuration, installation and reconfiguration of database and related products. Optimises database performance and forecasts resource needs • Reviews requirements and specifications, and defines test conditions. Analyses and reports test activities and results. Identifies and reports issues and risks associated with own work • Knowledge of a service management framework (e.g. ITIL) terminology, structure and basic concepts, and comprehend the core practices for service management • Ensure alignment to standard configuration management practices and procedures in order to identify, track, log and maintain accurate, complete and current information. • Controls IT assets in one or more significant areas • Produces and analyses registers and histories of authorised assets and verifies that all these assets are in a known state and location • Understands core technical concepts related to their role and is able to apply them with guidance • Identifies improvements and supports proposed solutions through to implementation by supporting the organisation and introducing more effective and efficient solutions (people, processing and tooling) to deliver increased automation • Has the skill to independently support and maintain a product.
CV Submission Deadline: Thursday 11th January 2018 @ 12.00
GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.