Junior Service Desk Analyst

Job Title: Junior Service Desk Analyst
Contract Type: Contract
Location: Oxford
Salary: £8 - £9 per hour, Benefits: £8.80 per hour through an umbrella
Start Date: 2016-01-11
Reference: 16017LOB
Contact Name: Lori Broadhurst
Contact Email:
Job Published: December 14, 2015 11:39

Job Description

Junior IT Service Desk Analyst - £8.80 per hour - Oxford - 3 month contract

I am currently recruiting for a Junior IT Support analyst for my client based in Oxford. This is for an initial 3 month contract with a strong chance of extension beyond this point. 

We are looking for candidates with an passion for IT and looking to kick start there career in IT. As well as:
  • Basic software and hardware knowledge
  • Excellent customer service skills
  • Enthusiasm to learn new skills 

Key Duties
  • Provide 1st line telephone support as well as being the primary point of contact for all customers and users for IT and communication issues.
  • Monitor the IT Service Desk mailbox on a regular basis and respond to queries appropriately in a timely and efficient manner delivering a high level of customer service.
  • Handing issues with PCs, mobile devices and tablets.
We are looking at a start date of Monday 11th January 2016. 

For this role we are paying £8.80 per hour through an umbrella or limited company with an initial contract of 3 months with a strong chance of extension. For more information please call Lori Broadhurst on 01543-622386 or sending your latest CV to  GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies.