Junior 3rd Line Support Engineer

Job Title: Junior 3rd Line Support Engineer
Contract Type: Permanent
Location: Burton upon Trent
Salary: £20000 - £24000 per annum
Start Date: 2021-11-12 00:00:00
Reference: 17348
Contact Name: Lauren Baines
Contact Email:
Job Published: November 12, 2021 18:20

Job Description

Junior 3rd Line Support Engineer x 3
Burton Upon Trent 

GSA are currently working with an organisation based in Burton Upon Trent who are looking to bring in3 junior 3rd line support engineers, to broaden their skills and learn from well established 3rd line support engineers within their business. During this time you will learn how to handle situations as the main escalation point and fast track your support career. This team are the main escalation point for end users on a global scale, so the variety of skills you will pick up and the exposure you will get is invaluable

Ideally they are looking for somebody who has perhaps 2 years in 2nd line already, but wouldn't completely rule out someone with less than this if they show good proven experience in confidently resolving IT issues.

The right candidate will have the following experience:

- 2 years in second line support
- Good customer service skills
- Fast learner
- Windows support
- Knowledge with Linux, SSH and shell command line
- Knowledge of database systems (SQL)
- Knowledge of network technologies (DHCP, TCP/IP, DNS)

In return for your hard work our client offers an array of benefits including:
- 25 days holiday + bank holidays
- Employee discount scheme
- Bonus scheme
- Life assurance
- Share scheme
- Salary sacrifice schemes- Cycle to work/Childcare vouchers
- Dedicated social committee 
- Birthday day off from work 
- Flexible working (including home working)
- Private development schemes to ensure career progression within the business

If you would like to hear more please reach out at your earliest convenience.

GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.

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