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IT Service Desk Technician/1st & 2nd Line Support

Job Title: IT Service Desk Technician/1st & 2nd Line Support
Contract Type: Contract
Location: Oxfordshire
Industry:
ICT
Salary: £13 per hour
Start Date: 2017-01-01
Reference: EH /17373
Contact Name: Emily Heyworth
Contact Email: emily.heyworth@gsatechsource.com
Job Published: January 17, 2018 10:07

Job Description

1st & 2nd Line Support / Helpdesk / Service Desk Technician
 

To be successful in this IT Service Desk Technician role you will need to demonstrate experience in a combination of the following:
  • A minimum of one year of experience on IT Support / helpdesk service
  • NHS experience desirable
  • Good interpersonal skills
  • Customer understanding
  • Analysis and judgement
  • Able to communicate with 3rd Line Support
  • Knowledge of current Microsoft Windows desktop and server operating systems
  • Knowledge of Microsoft Office suite
  • Knowledge of hardware (Laptops, PC's, Mobiles) with understanding of servers
  • Understanding of Microsoft Active Directory and Microsoft Exchange
  • Knowledge of mobile devices (Handholds and server environment)
For an informal discussion please contact Emily Heyworth on 01543 622 389 or apply.a4lfo35j56fc@gsatechsource.aptrack.co

GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.

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