IT Operations Business Analyst (IPT, Cloud)

Job Title: IT Operations Business Analyst (IPT, Cloud)
Contract Type: Contract
Location: Plymouth
Start Date: May 2018
Reference: JD/C/17669
Contact Name: Jackie Dean
Contact Email:
Job Published: April 24, 2018 09:26

Job Description

Experienced Business Analyst to work within IT Operations based in Plymouth.

The candidate will provide independent and unbiased critical analysis ensuring outcomes and deliverables align with project outcomes. They will be accountable for the quality, coverage and management of requirements and will have the skills and experience to identify, quantify, plan and control business analysis activities across the projects to which they are assigned. They will have the confidence and skills to influence and negotiate with all relevant stakeholders.

In addition to the main duties, skills and experience all applicants must specify the relevant experience they have in eliciting, documenting and managing requirements in an infrastructure environment, knowledge of two or more of the following areas would be required:

1. End user device management
2. Networking / telephony
3. Hardware and Cloud computing
4. Information security
5. Infrastructure testing
6. Procurement of infrastructure services and products

Essential Experience

Using appropriate modelling techniques (business / process / data)
Requirements elicitation and definition (functional and non-functional) including
Defining procurement requirements for services and products
Using appropriate tools and techniques to support analysis
The software development lifecycle including working in an iterative and agile environment
Business case development, including developing and evaluating options appraisals
Understanding and experience of requirements management


Excellent communication and presentation skills
Excellent analysis, investigation and problem-solving skills
The ability to develop and build relationships quickly
The ability to constructively challenge evidence and proposals
The ability to assimilate information quickly
Excellent negotiating skills
Excellent facilitation skills (particularly for workshops and agile ceremonies)
The ability to identify and manage risks
Planning skills

•CV Submission Deadline: 25/04/2018 @ 11.00
•Location: Plymouth
•Contract Length: 6 months with possible extension
•Clearance Level Required: BPSS/ DBS
•Additional Info: Inside IR35

GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.

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