Hotel System Assistant -Helpdesk

Job Title: Hotel System Assistant -Helpdesk
Contract Type: Permanent
Location: Shrewsbury
Salary: £17000 - £18000 per annum
Start Date: 2015-09-18
Reference: KH15878
Contact Name: Katie Hawksley-Blackburn
Contact Email:
Job Published: September 18, 2015 16:57

Job Description

Hotel System Support 
£17,000 - £18,000
Commutable from Telford, Market Dryton, Bridgenorth, Nantwich, Walsall, Wolverhampton, Newport, Shrewsbury

Are you or have you worked within a hotel and looking for a stepping stone into a professional office based role??? 

I am working within a busy office environment you will be responsible for taking around 50-60 calls a day from customers with issues surrounding their PMS and Epos system. Providing the customer with an empathy you will be required to help guide the customer through the system and if there is more of a technical issue then you will need to escalate the call. 

This role would be ideal for a candidate with experience within a the hotel industry, with exceptional organisational, listening and communication skills. 

The company offer exceptional training and able to provide progression internally for ambitious individuals.  GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. Calls to 0845 numbers are charged at 7p per minute plus your provider's access charge.

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