Helpdesk Analyst - Support, Service Desk, IT
|Job Title:||Helpdesk Analyst - Support, Service Desk, IT|
|Salary:||£19000 - £23000 per annum|
|Contact Name:||Katie Hawksley-Blackburn|
|Job Published:||January 11, 2016 11:27|
£19,000 - £23,000
Based in Shrewsbury, commutable form Telford, Market Dryton, Bridgenorth, Nantwich, Walsall, Wolverhampton, Newport.
Helpdesk Analyst required for a global reaching company based in Shrewsbury. This role would suit a someone with commercial experience within a helpdesk, Service Desk or IT Support environment. You will have the thirst for learning new technologies as you will be required to pick up and understand bespoke systems.
Excellent Customer Service and phone manner.
Strong written skills
Ability to solve problems in a calm and empathetic manner
Previous experience within an IT environment.
Desirable skills Required:
Knowledge of MS Windows XP/7/8.1
Knowledge of Windows Server Operating System 2003/2008/2012
Knowledge of Excel
Knowledge of Networking (O/S Level)
Knowledge of SQL Server or other Databases.
GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies.
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