2nd Line / 3rd Line Support
| Job Title: | 2nd Line / 3rd Line Support |
| Contract Type: | Permanent |
| Location: | Surrey |
| Industry: | |
| Salary: | £38000 - £44000 per annum |
| Start Date: | 2019-02-19 |
| Reference: | 18139 |
| Contact Name: | Lindsey Kulik |
| Contact Email: | lindsey.kulik@gsatechsource.com |
| Job Published: | February 19, 2019 12:16 |
Job Description
GSA Techsource is recruiting a Support Engineer for a global systems integrator, helping to deliver transformative IT infrastructure to clients across the world. This role amalgamates 2nd and 3rd line support responsibilities, supporting customers with a broad range of technical issues and acting as a point of escalation for relevant problems. The successful candidate will be expected to be proactive and efficient, with the ability to work with a level of autonomy.
Required Skills:
- Valid Cisco CCNA accreditation in Wireless and/or Security is mandatory.
- Demonstrable experience with Cisco ASA troubleshooting.
- Demonstrable experience with Cisco VPN troubleshooting.
- Expertise with wireless technologies and wireless troubleshooting.
- Troubleshooting tools such as wireshank is desirable.
- Strong communication skills and the ability to form positive working relationships with colleagues.
- The ability to motivate a team.
GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.
Get similar jobs like these by email
By submitting your details you agree to our T&C's