Unified Comms Support Engineer (Lync/Skype)

Job Title: Unified Comms Support Engineer (Lync/Skype)
Contract Type: Contract
Location: Birmingham
Salary: Market Day Rate through umbrella/limited
Start Date: May 2017
Reference: JD/C/16769
Contact Name: Jackie Dean
Contact Email:
Job Published: April 24, 2017 13:47

Job Description

The Unified Communications Support Engineer will work within a team providing third-line support for our client’s Skype for Business platform and supporting technologies including compliance capture, integration with our telephony and video conferencing backbones. 


Demonstrable experience in upgrading, installing, configuring and supporting Lync or Skype for Business products and related capabilities such as Avaya and Cisco unfied communications products.
Must have diverse technical background with experience on multiple technologies including a knowledge of H323 / SIP, AD, LDAP, XMPP, networking protocols and associated services.
Knowledge of instant messaging, voice and video protocols  ideally including PBX, ACD, CTI, IVR and VoIP.
Broad knowledge of Microsoft products and technologies and their integration with Skype for Business.
Proven track record in problem solving, within a medium to large enterprise environment.

Please submit your application by 26th April to be considered.  GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.

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