Technical Team Coordinator

Job Title: Technical Team Coordinator
Contract Type: Contract
Location: Essex
Salary: £100 - £110 per annum
Start Date: ASAP
Reference: EH / 16827
Contact Name: Emily Heyworth
Contact Email:
Job Published: June 05, 2017 15:05

Job Description

Technical Team Coordinator required for a large organisation.


The role:
  • Triage problem support tickets making sure they are assigned to the correct team
  • Monitor progression of problem tickets
  • Alerting the Technical Manager or any breaches
  • Organising inter-team meetings
  • Reporting against KPI’s

Person specification:
  • ITIL awareness
  • Be able to offer general guidance and advice to internal customers in with internal policies and procedures
  • Provide an administrative support to the Technical Manager
  • Richmond IT Service Management experience
  • Experience of remote fixes, via DameWare
For an informal discussion please contact Emily Heyworth on 01543 622 389 or

GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.

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