Technical Support - 1st line, Graduate, IT

Job Title: Technical Support - 1st line, Graduate, IT
Contract Type: Permanent
Location: Stafford
Salary: £18000 - £22000 per annum
Start Date: ASAP
Reference: KH15964
Contact Name: Katie Hawksley-Blackburn
Contact Email:
Job Published: November 06, 2015 14:07

Job Description

Technical Support - 1st line, Graduate, IT

Technical Support analyst position avaible within a Techncial Company based in Stafford. This is an ideal opportunity for a recent IT/Computer Graduate or someone within a current helpdesk role looking for a new challenge. 

The Support role will consist of answering and logging support calls, analysing and resolving issues via phone, email and remote log ins. The company offer internal training on their products for the successful support analyst as well as offering the opportunity to complete industry courses such as MCSA, MCSE, CCNA, CCNP. 

Helpdesk analysts with knowedge of Windows Server, Linux Server or knoweldge of networking would be benefical but not essential. 

Hours are Monday to Friday 9am - 6pm GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. Calls to 0845 numbers are charged at 7p per minute plus your provider's access charge.