Sr Digital User Researcher - Agile

Job Title: Sr Digital User Researcher - Agile
Contract Type: Contract
Location: Birmingham
Salary: £700 per day – OUTSIDE IR35
Start Date: April 2018
Reference: JD/C/17579
Contact Name: Jackie Dean
Contact Email:
Job Published: March 21, 2018 14:55

Job Description

Senior Digital User Researcher, User Research, Agile, UX, Government, HCI, Psychology, Sociology, Anthropology

We are looking for someone who has held the role of Senior User Researcher(or higher) consistently for at least the last 5 years.

The candidate should have a degree in HCI, Psychology, Sociology, Anthropology or similar field.
They must provide evidence of working as part of an Digital team, working in an Agile environment and conducting research to support the successful development of Digital services.

• 5+ years hands-on experience in the user research profession
• Degree Human-Computer Interaction, Human Factors, Cognitive Psychology, Sociology, Anthropology, or related field
• In-depth understanding of user-centred design principles and tools
• Excellent written and verbal communication
• Self-motivated, detail-oriented, and able to manage multiple priorities simultaneously
• Experience working directly with ux design, software development, and content design team members

Civil Service Competencies:


Job Description
• Gather and analyse data on user behaviour using the most relevant and appropriate methods, including contextual observations, pop-up testing, iterative usability tests, surveys, analytics, and online experiments (e.g. A/B testing)
• Work with UX Designers, Product Managers, Developers and other professionals to prioritise research and identify opportunities in a fast-paced, rapidly changing team delivering to stakeholders who manage critical national infrastructure
• Drive user needs into product delivery by ensuring team’s consistent involvement and understanding of user research
• Understand and operate within the ethical and professional standards for researchers in MOJ, protecting our vulnerable users
• Understand and contribute to assisted digital service design
• Demonstrate expertise in working as part of an Agile delivery team and contribute to Agile team values and culture

CV Submission Deadline: 23/03/18 @11:30

GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.

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