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Service Engineer (ITIL, AD, Cisco, 2nd/3rd Line)

Job Title: Service Engineer (ITIL, AD, Cisco, 2nd/3rd Line)
Contract Type: Contract
Location: Essex
Industry:
Salary: £139 per day
Start Date: June 2017
Reference: JD/C/16826
Contact Name: Jackie Dean
Contact Email: jackie.dean@gsatechsource.com
Job Published: June 09, 2017 15:04

Job Description

Service Engineer required for 12 weeks for a large organisation to provide third line support to internal and external customers via telephone, email and remote sessions.

The role:

•Logging all incidents into the Service Desk Service Management Systems
•Supporting the Service Desk Technicians
•Supporting the Service Desk Manager
 
Person specification:

•Ability to use internal systems
•Knowledge of ACD Telephone system
•Active Directory
•ITIL
•In depth understanding of Microsoft desktop operating systems
•Basic Cisco awareness

For an informal discussion please contact Jackie Dean on (see below). GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.

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