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Service Desk Technician

Job Title: Service Desk Technician
Contract Type: Contract
Location: Kent
Industry:
Salary: £100 - £107 per day
Start Date: ASAP
Reference: EH+%2F+16853
Contact Name: Emily Heyworth
Contact Email: emily.heyworth@gsatechsource.com
Job Published: August 22, 2017 15:27

Job Description

Service Desk Technician/1st Line Support required for a large organisation to provide 1st Line Support to the Trust and other supported users.  We’re looking for a highly experiences 1st Line Support Technician who preferably has previous NHS experience.


The role:

  • Supporting the Trust and other supported users  in any IT issues
  • Providing first time fix solutions to IT problems
  • Responsible for re-allocating support calls to other resolver groups when unable to provide a first time fix
  • Providing remote and telephone based support to users
  • First and Second-line technical support for hardware and software

Person specification:
  • NHS experience
  • Outstanding communication skills, both verbal and written
  • Able to support people via telephone and remotely
  • Windows skills
For an informal discussion please contact Emily Heyworth on 01543 622 389 or apply.a4lfo35j0qbz@gsatechsource.aptrack.co


GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.

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