Service Desk Technician

Job Title: Service Desk Technician
Contract Type: Contract
Location: Dartford
Salary: £100 - £115 per day
Start Date: 2016-11-21
Reference: SB/C/16547
Contact Name: Stuart Brown
Contact Email:
Job Published: November 17, 2016 14:46

Job Description

Service Desk Technician NHS (Contract)

Duration: Until March 2017 (Start date ASAP)

I am looking to recruit a Service Desk Technician on a contract basis for my NHS client until March 2017. The role will provide first and second line technical support to all users across the organisation which will include technical support around NHS Mail.

Key Responsibilities
  • Provide first line support to all users
  • Provide first time fix solutions to IT problems recorded via the Service Desk
  • Provide first and second-line technical support for hardware and software including:
  • Answering ICT Service desk calls and responding to users by deciding on relevant method of assistance
  • Understanding and interpreting the complex technical issues
  • Using initiative to solve problems with reference to broad operating procedures
Please contact Stuart Brown at GSA Techsource on 01543 622 387 for further details.


GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.

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