Service Desk Analyst x2

Job Title: Service Desk Analyst x2
Contract Type: Contract
Location: Coventry
Salary: £9 - £11 per annum
Start Date: 2015-05-18
Reference: 15622
Contact Name: Lori Broadhurst
Contact Email:
Job Published: May 06, 2015 13:26

Job Description

1st Line Service Desk Analyst - West Midlands - 3 -6 months

I am currently recruiting for 2 1st line service desk analyst for my client based in Coventry. This is for a 3-6 month period.

In this role the successful candidates will be
- Providing support, advice and assistance across a large organisation via remote access and email assistance
- Setting up user accounts as well as updating and maintaining the user database system.
- Taking action to all 1st line incidents within the agreed SLAs provided by the organisation.

We are looking for candidates with
- Previous experience within an IT Support Role
- Experience working with Active Directory
- Excellent communication skills
- Excellent customer service skills

For this role we are paying £9.40 - £11.40 an hour through an umbrella or limited company. If this is an opportunity you would like to discuss further please send your CV to or contact me on 01543-250555

GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies.