Senior Systems Engineer

Job Title: Senior Systems Engineer
Contract Type: Permanent
Location: Stoke-on-Trent
Salary: £32000 - £40000 per annum, Benefits: Pension, Heath Care, Life Assurance, Bonus
Start Date: 2019-03-15
Reference: MF/16352
Contact Name: Matthew Fairweather
Contact Email:
Job Published: March 15, 2019 10:38

Job Description

Title: Senior Systems Engineer
Location: Stoke on Trent
Contract: Permanent 

Job purpose:

To assist with the development, maintenance and support of a diverse IT infrastructure. This will include:
  • Ensuring the availability, integrity and performance of systems through a process of continual improvement
  • Design, integration, testing and documentation of new technologies
  • Liaising with 3rd parties to design and implement strategies to deliver infrastructure services
  • Escalation point for any issues highlighted by the IT Service Delivery Team, ensuring timely resolution
  • Direct communication with customers to manage expectations
Duties and responsibilities:
  • Ensuring the availability, integrity and performance of IT infrastructure
  • Pro-actively review the IT infrastructure to identify areas for improvement
  • Maintaining documentation of IT infrastructure and associated processes
  • Working with IT Support Team to resolve issues
  • Design and provision IT solutions to support Group strategy, including supporting documentation
  • Assist both Database and Software Development Teams as required
  • Adhering to and ensuring the enforcement of all Group policies
  • Assist in the review and amendment of Group information security policies
  • Create and maintain documentation, including systems configuration, processes, test and project plans
  • Timely escalation of issues to IT Operations Manager.
Skills & Experience:
  • Proven experience and understanding of Windows 2003 - 2016 Server core services and Active Directory management (including Group Policy, login scripts and roles)
  • Experience of VMWare, including maintenance and provisioning
  • Experience of installation and supporting of Microsoft Exchange 2003 – 2016 (O365)
  • Excellent working knowledge of core networking services - e.g. TCP/IP, DNS, DHCP, RDP, SNMP, LDAP, Kerberos
  • Networking skills – e.g. switching, routing, VLANs, PoE, WLAN, MPLS
  • NAS / SAN storage infrastructures
  • Knowledge of Mobile Device Management
  • Experience of Automated Monitoring and Alerting
  • Knowledge of Avaya telephony systems an advantage.
  • Knowledge of UCS is an advantage
  • Experience with cloud technologies including Azure, AWS with VMware VMC an advantage.
  • Strong analytical and problem solving ability in complex technical landscapes
  • IT related Degree and/or Microsoft certifications - MSCE, MCITP
  • Proven ability to produce high quality deliverables in terms of content and presentation
  • Excellent communication skills, both written and verbal

Please get in touch!!

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