Senior Lync Support Engineer – 75K package

Senior Lync Support Engineer – 75K package

This is a fantastic opportunity for an experienced 3rd Line Lync (Skype for Business) Support Engineer to join a global IT Services company whom are a globally recognised and a growing leader in their industry.

As a Senior Lync Support Engineer they are a multi vendor environment and offer real and great opportunities to expand your skill set or specialise within it, with an in-house university and opportunities to carve a career. Working on enterprise networks and supporting prestigious global companies.

In this 3rd Line Senior Lync (Skype for Business) Support Engineer role you will play a lead role within a technically strong technical services focused team providing support services to the Clients.
 
We are looking for a Senior Engineer ideally Lync or Skype for Business or Sonus accredited (or willing and able to become accredited) with excellent communication skills whom enjoys playing an integral part in delivering support to complex solutions.
 
Your technical skills need to include:

• Excellent communication and customer service skills
• Strong Lync 2013 up to depth engineer level
• Strong Unified Communications Enterprise Voice environment and its associated infrastructure, components and features
• Strong knowledge in SIP. Network monitoring tools (ideally SCOM) and log analysers (Wireshark, Lync Debugging, Snooper)
• Knowledge of ITIL best practises
• Strong experience in Windows Server 2008/2012, networking and security essentials, Active Directory, DNS and DHCP
• And more ......................

 
They are a multi vendor environment and offer real and great opportunities to expand your skill set or specialise within it, with an in-house technical university and opportunities to carve a career, working on enterprise networks and projects.

Full details available upon request.

 

 

 


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