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Jnr IT Service Desk Analyst – MS Office, Win XP

Job Title: Jnr IT Service Desk Analyst – MS Office, Win XP
Contract Type: Contract
Location: Oxford
Industry:
Salary: £10.00 per hour (through umbrella)
Start Date: July 2017
Reference: JD/C/16810
Contact Name: Jackie Dean
Contact Email: jackie.dean@gsatechsource.com
Job Published: July 07, 2017 09:41

Job Description

We are currently recruiting for Junior IT Support analyst’s for my client based in Oxford.

Our client is happy to consider someone with IT qualifications who’s worked in a customer service environment or similar.

There is a strong possibility that this role will lead to a permanent opportunity for the right candidate.

We’re looking for candidates with a passion for IT and looking to kick start their career in IT, as well as:

A minimum of one year of experience on IT support/helpdesk/customer service
Basic software and hardware knowledge
Excellent customer service skills
Enthusiasm to learn new skills
All Microsoft Operating Systems from Windows XP onwards
All versions of Microsoft Office Applications including Project and Visio from Office 2000 onwards
Desktop and laptop hardware 
Understanding of Microsoft Active Directory and Microsoft Exchange

Key Duties
Provide 1st line telephone support as well as being the primary point of contact for all customers and users for IT and communication issues.
Monitor the IT Service Desk mailbox on a regular basis and respond to queries appropriately in a timely and efficient manner delivering a high level of customer service.
Handing issues with PCs, mobile devices and tablets.

For these roles we are paying £10.00 per hour through an umbrella with an initial contract of 3 months.

For more information please call or send your latest CV. GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.

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