IT Support Services Technician

Job Title: IT Support Services Technician
Contract Type: Contract
Location: Yorkshire
Salary: £100 - £130 per day
Start Date: ASAP
Reference: EH / 16798
Contact Name: Emily Heyworth
Contact Email:
Job Published: May 18, 2017 11:36

Job Description

IT Support Services Technician/2nd Line Support required for a large organisation to provide IT Support to the Trust and other supported users.  We’re looking for a highly experiences 2nd Line Support Technician who has previous NHS experience.

The role:

  • Providing desktop support and maintenance services across the Trust
  • Providing IT support and advice to all users of PCs, laptops and tablets
  • Provide an escalation path for Health Informatics Service Desk colleagues, escalating and liaising with suppliers, third part suppliers when necessary
  • Second-line technical support for hardware and software
  • To be able to act as incident manager for the IT Support Services team when needed

Person specification:
  • NHS experience
  • Outstanding communication skills, both verbal and written
  • Able to support people via telephone and remotely
  • Windows skills
For an informal discussion please contact Emily Heyworth on 01543 622 389 or

GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.

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