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IT Service Desk Analyst/1st Line Support

Job Title: IT Service Desk Analyst/1st Line Support
Contract Type: Contract
Location: Oxfordshire
Industry:
ICT
Salary: £10 per hour
Start Date: ASAP
Reference: EH+%2F+16810
Contact Name: Emily Heyworth
Contact Email: emily.heyworth@gsatechsource.com
Job Published: January 08, 2018 09:06

Job Description

1st Line Support / Helpdesk / Service Desk Analyst
 

To be successful in this 1st Line Support / Helpdesk / Service Desk Analyst role you will need to demonstrate experience in a combination of the following:
  • A minimum of one year of experience on IT Support / helpdesk service
  • NHS experience desirable
  • Good interpersonal skills
  • Customer understanding
  • Analysis and judgement
  • Knowledge of current Microsoft Windows desktop and server operating systems
  • Knowledge of Microsoft Office suite
  • Knowledge of hardware (Laptops, PC's, Mobiles) with understanding of servers
  • Understanding of Microsoft Active Directory and Microsoft Exchange
  • Knowledge of mobile devices (Handholds and server environment)
For an informal discussion please contact Emily Heyworth on 01543 622 389 or apply.a4lfo35j4txx@gsatechsource.aptrack.co

GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.