Job Description
To be successful in this 1st Line Support / Helpdesk / Service Desk Analyst role you will need to demonstrate experience in a combination of the following:
- A minimum of one year of experience on IT Support / helpdesk service
- NHS experience desirable
- Good interpersonal skills
- Customer understanding
- Analysis and judgement
- Knowledge of current Microsoft Windows desktop and server operating systems
- Knowledge of Microsoft Office suite
- Knowledge of hardware (Laptops, PC's, Mobiles) with understanding of servers
- Understanding of Microsoft Active Directory and Microsoft Exchange
- Knowledge of mobile devices (Handholds and server environment)
GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.