IT Helpdesk Analyst

Job Title: IT Helpdesk Analyst
Contract Type: Permanent
Location: Lichfield
Salary: £19000 - £21000 per annum
Start Date: ASAP
Reference: ND - 16384
Contact Name: Nathan Doherty
Contact Email:
Job Published: September 15, 2016 10:28

Job Description

A fantastic opportunity for an IT Helpdesk Analyst to work as part of a talented team based in Lichfield. This organisation has gone from “strength to strength” over the years and now have over 200 members of staff working within their head office.

They are looking for an IT Helpdesk Analyst to provide appropriate technical support for all IT users and to carry out visits to the company’s locations. You can also expect to be carrying out training for company employees when necessary whilst working very closely with a team of 5 support staff.

They will be looking for individuals with at least 2 years experience in 1st/2nd line support. You must have proven experience in Windows 7/server 2008/2012 and other related Microsoft products. They will be looking for working knowledge of Windows 7 and Office 2010.

Attitude and character go a long way within this business and they will only consider individuals with a passion and enthusiastic attitude. Excellent communication skills will also be a trait they will be strongly looking for as you can expect to liaise with clients on a regular basis.

In return for your work, you will be paid £21,000 with 23 days holiday + your birthday and other benefits. If you have a good working background in 1st/2nd Line support and wish to join a forward thinking, successful organisation, send your CV to

GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.