Connecting...

Incident Manager

Job Title: Incident Manager
Contract Type: Permanent
Location: Milton Keynes
Salary: £28000 - £30000 per annum
Start Date: 2015-04-20
Reference: KH15570
Contact Name: Katie Hawksley-Blackburn
Contact Email: katie.hawksleyblackburn@gsatechsource.com
Job Published: April 20, 2015 17:47

Job Description

Incident Manager - Milton Keynes
Up To £30,000

Our client are currently looking to recruit for a Incident Manager who will be the main point of contact for all incidents and take ownership for the control, management and communications of incidents.

As the incident manager your duties will include to evaluate the incidents level of severity and monitor and adjust where appreciate. In addition you will analyse the problem to identify potential resolution and to own the incident and problem management tools. Suitable Incident Managers will be able to manage conflicting requests, prioritise workloads and able to work within a very fast paced environment. Knowledge of ITIL would be beneficial.

Candidates with experience within Contact Centres, Financial Services would be advantageous.

This is an excellent opportunity to join a company with a growth plan in place that will help you progress and develop you career further.


GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies.