Digital User Researcher (Agile) - London

Job Title: Digital User Researcher (Agile) - London
Contract Type: Contract
Location: London
Start Date: August 2017
Reference: JD/C/16899
Contact Name: Jackie Dean
Contact Email:
Job Published: July 11, 2017 17:43

Job Description

Digital User Researcher’s required for 3 month contracts in Inner London.

Key tasks and deliverables may include but aren’t limited to:

Set up and run lab-based research with appropriate users
Set up and run remote research, either moderated or unmoderated, with appropriate users • Set up and run pop-up user research in suitable locations
Analysis of all user research sessions
Sharing/communicating findings with the immediate team and other stakeholders
Set up, run and analyse user surveys and other quantitative research

Essential experience:

A range of research approaches including both quantitative and qualitative with a design research / user experience focus
Full lifecycle from designing research program, recruiting, conducting research, analysing and communicating
Working with digital teams, especially designers and product managers ideally in agile Research with diverse populations, including vulnerable people


Degree in HCI/Usability/Cognitive Psychology/Market Research or related discipline
User research in a fast-paced, Agile environment
Experience with a range of qualitative and quantitative research methods including generative interviews, lab-based usability testing, moderated and unmoderated usability testing, card-sorting, analytics and surveys
Previous experience within government or other public services

This requirement has been deemed OUT Scope by the Contracting Body.

Security Clearance Level Required: BPSS (DS) - Baseline Personnel Security Standard (with a Disclosure Scotland)

CV Submission Deadline: Thursday 13th July 2017 @ 10.00 AM

GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.

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