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Complaints & PALS Manager

Job Title: Complaints & PALS Manager
Contract Type: Contract
Location: High Wycombe
Salary: £20 - £24 per hour
Start Date: 2016-03-28
Reference: CB/16195
Contact Name: Christopher Bailey
Contact Email: christopher.bailey@gsatechsource.com
Job Published: March 18, 2016 10:29

Job Description

Complaints & PALS Manager for a leading NHS Trust in High Wycombe.

You will be responsible for the line management of 8 members of staff in the Patient Experience team, responsible for the delivery of the Trusts complaints & PALS services.

To implement, monitor and develop the Trust's PALS and complaints policy, to ensure that al complaints are managed in-line with requirements set down nationally.

You will need to have experience of working in a similar post to be considered, ideally having experience of line managing in the NHS.

For an informal discussion, please call Chris Bailey at GSA Techsource GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies.