1st Line Support Engineer / Analyst £24k + bonus + excellent benefits
| Job Title: | 1st Line Support Engineer / Analyst £24k + bonus + excellent benefits |
| Contract Type: | Permanent |
| Location: | Hampshire |
| Industry: | |
| Salary: | £22000 - £24000 per annum, Benefits: 10% bonus and excellent benefits package |
| Start Date: | The client can wait for a notice period to be served |
| Reference: | HW/16603a |
| Contact Name: | Hannah Watson |
| Contact Email: | hannah.watson@gsatechsource.com |
| Job Published: | March 31, 2017 09:39 |
Job Description
As an IT Support Engineer / Analyst this is a fantastic opportunity to join a leading Global IT Services and Solutions provider with continual plans for growth within a highly technical team. They offer fantastic training as far as you wish to take your technical skills and a real career path due to the diversity of their business and technical services.
With their own onsite technical university you have training as you want and need it and access to the latest technologies as part of this European team.
To be successful as an IT Support Engineer / Analyst you will need to demonstrate experience in a combination of the following:
- A minimum of one year of experience on IT Support / helpdesk service
- Knowledge about ITIL and their defined procedures
- Good interpersonal skills
- Customer understanding
- Analysis and judgement
- Knowledge of current Microsoft Windows desktop and server operating systems
- Knowledge of Microsoft Office suite
- Knowledge of hardware (Laptops, PC's, Mobiles) with understanding of servers
- Understanding of Microsoft Active Directory and Microsoft Exchange
- Knowledge of mobile devices (Handhelds and server environment)
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