2nd Line Support Engineer

Job Title: 2nd Line Support Engineer
Contract Type: Permanent
Location: Romford
Salary: £30000 - £40000 per annum
Start Date: ASAP
Reference: 17078-BA
Contact Name: Ben Angus
Contact Email:
Job Published: September 02, 2020 16:43

Job Description

Role: 2nd Line Support Engineer (SQL, EPOS, Crystal Reports)

Location: Romford, Essex

Salary: £30,000 - £40,000 + Benefits

About the company

This is an established IT Provider based in Romford, who have a variety of clients in different sectors such as; Health Care, Education, Retail, Manufacturing etc. They are focused on delivering top quality services to their customers. This is a great company to work for with the opportunity to develop and progress your career!

About the Role

This position is with an established IT Provider who are focused on delivering top quality services to their customers and focus on a healthy work-life balance! 

Are you an experienced and motivated 2nd Line Support Engineer? Well if yes, then this is the role for you! This is an interesting and challenging position, where you will be working as part of a small team and will be responsible for supporting the systems and end users on the EPOS side of the business.  You will also be involved in roll out presentations and configurations, SQL queries, support writing and sage account software.

This is a fantastic opportunity with a well-known established company, offering training, career progression, and recognition.  You will also have the opportunity to develop your technical, creative, and problem-solving skills!

Key Skills
  • Hands-on experience in technical skills such as; SQL, EPOS, Crystal reports.
  • An ability to work closely within a small team
  • Provide desk-side and remote support to users, including resolving software issues.
  • Strong problem-solving, written, and verbal communication skills.
  • Social individual
  • 25 days’ holiday + Statutory Bank Holidays
  • Pension Scheme
  • Working from home flexibility
  • Regular social staff events

GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.