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Software Support (MS Office, SQL) - £190 P/D

Job Title: Software Support (MS Office, SQL) - £190 P/D
Contract Type: Contract
Location: Reading
Industry:
Salary: £190 per day
Start Date: April 2017
Reference: JD/C/16705
Contact Name: Jackie Dean
Contact Email: jackie.dean@gsatechsource.com
Job Published: March 09, 2017 14:47

Job Description

Technical Software / Applications Support Analyst required for 6 month contract in Reading to provide a medium to advanced level of support for our client’s software, and technical recommendations for more complex issues.

Providing 1st line response for users requiring assistance with technology related issues and problems by phone, email and/or using a help desk management system.

At this level, assignments will range from simple to complex in nature, where judgment may be required in problem resolution and customer guidance.

The successful candidate must balance their product knowledge and interpersonal skills with a high level of customer service objectives in all stages of work.

You will have strong experience in MS Office (Excel, Access, Word etc.) and good SQL knowledge. 

Shifts Pattern – You will be covering a 24/7 support service in 3 shifts during the week: Morning, Afternoon, and Night.

Please apply by Monday 13th March to be considered. GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.

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